Privacy Policy

1. Introduction

SwiftGo Tech ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our software products and related services.

2. Information We Collect

We may collect the following categories of information:

• Account and profile data (name, email, company, role).
• Usage data (pages visited, feature interactions, session logs).
• Technical data (IP address, browser type, device data, cookies).
• Support and communication data (messages, feedback, attachments).
• Billing and transaction data, where applicable.

3. How We Use Information

We use collected information to:

• Provide, operate, and improve our products and services.
• Authenticate users and secure our platform.
• Deliver customer support and product updates.
• Process transactions and manage subscriptions.
• Analyze performance, reliability, and user experience.
• Comply with legal obligations and enforce our terms.

4. Cookies and Tracking

We use cookies and similar technologies to understand traffic, remember preferences, and improve user experience. You may adjust browser settings to refuse cookies, though certain features may not function properly.

5. How We Share Information

We may share information with:

• Service providers that support hosting, analytics, support, and billing.
• Professional advisors, auditors, or legal authorities when required.
• Affiliates or successors in the event of merger or acquisition.

We do not sell personal data to third parties.

6. Data Retention

We retain personal data only as long as necessary to provide services, fulfill contractual obligations, resolve disputes, and comply with legal requirements.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data. No internet-based system is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent where processing is consent-based.

To exercise your rights, contact us at the email below.

9. International Transfers

Your information may be transferred to and processed in jurisdictions outside your country. We use reasonable safeguards for lawful transfer and protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page with an updated revision date.

11. Contact

For privacy-related questions or requests, contact us at:
contact@swiftgo-tech.ca